Order a Ticket Award

How to Order a Ticket Award All award reservations can be made through any EVA Air Reservation Office. The member or authorized designee with valid and sufficient  Electronic Miles under a same Evergreen Club membership can go to any EVA Air office during office hours to issue an award ticket (except for airport ticket counters). By logging into the Evergreen Club account online, members can make reservations, change itineraries and issue  Award Tickets. Please note that the award reservation on the EVA website can only apply to the same international gateway and non-stopover round trip on EVA Air's or UNI Air's international flights. When members make an award reservation, please ensure there are sufficient and valid Electronic Miles for an award ticket and provide the intended class. Please also state the booking code of the issued award ticket that you are holding when you want to change the itineraries. Booking code for an award ticket are as follows: Airlines Award Tickets Class Booking Code Ticket validity after issued EVA Air Super Business Class / Premium Laurel Class D One Year Evergreen Deluxe Class / Elite Class W One Year Economy Class I One Year UNI Air Domestic Business Class D Six Months Economy Class W Six Months UNI Air Internternational Business Class D One Year Economy Class I One Year Asiana Airlines Business Class I One Year Economy Class X One Year Air China Business Class I One Year Economy Class X One Year Please notify any of our local ticket offices in advance and allow yourself some extra time, as the system requires 5 working days to process your application. An award ticket is valid for one year from the date on which it was issued. (Exception:UNI Air's domestic award ticket is valid for 6 months from the date it was issued) An award ticket can be changed as follows: Item Entirely unused award ticket Partially used award ticket Change of  name Not permitted Not permitted Change of routing Permitted (note1) Not permitted Change of booking class Permitted (note1) Not permitted Change travel date to "Peak Period" Permitted (note1) Not permitted  Refund Permitted (note2) Permitted (note3) Note 1: A service fee of US$50.00 will be applied to any change.  Any mileage differences will not be               returned back to member's account if the reissued award ticket requires fewer Electronic               Miles than the original itinerary. Additional Electronic Mileage may be collected if the award               ticket is requested for reissue.  If the Electronic Miles used for the original award  ticket               had expired when the ticket is reissued, then that same number of Electronic Miles equal to               those that have expired will be collected. The validity of the reissued ticket is the same as the               validity of the original issued ticket. Note 2: Upon request, EVA Air can refund taxes and surcharges on an unused award ticket and               converted back into Electronic Miles if still valid. A service fee of US$50.00 will be applied. Note 3: EVA Air will refund valid unused flights (including applicable taxes and surcharges) and               unused awards mileage upon request. Unused awards mileage will only be refunded after               deducting used mileage according to one way award ticket requirement, if they are not               expired on the day of refound. A service fee of US$50.00 will be applied. The award ticket holder is responsible for all taxes and surcharges.(payable by credit card or cash only) EVA Air will not provide a free hotel accommodation, day rest service  or shuttle bus service to an award ticket holder. If an award ticket is lost, it cannot be replaced. Award tickets cannot be used with the EVASION program or UNI Holidays program. An award ticket holder cannot obtain a seat/class upgrade by paying the fare difference. Diamond, Gold and Silver Card holders using award tickets can enjoy all the exclusive privileges that accompany each Evergreen Club  membership level. Diamond Card members, however, cannot use the guaranteed booking privilege in conjunction with an award ticket. EVA Air and its partner airlines reserve the right to limit or adjust the number of free award seats sjubject to the status of booking on each flight. The number o free award seats my be unavailable on some flights or at some periods, even if seats are available for paid tickets. Requirements for ordering EVA Air / UNI Air International Round Trip Award Tickets (1) Regular Period requirements for ordering Round Trip Award Tickets                  Class Economy Evergreen Delux Elite Class Super Business Premium Laurel Class Asia Pacific  Between Taiwan &  Hong Kong / Macau /  Mainland China  35,000 Miles 40,000 Miles         50,000 Miles  Within Asia 35,000 Miles 40,000 Miles         50,000 Miles  Between Taiwan & Guam 35,000 Miles --- 50,000 Miles  Between Asia & Oceania 100,000 Miles ---         150,000 Miles America  Between Asia & America(Excludeds New York and Toronto) 100,000 Miles 110,000 Miles         150,000 Miles Between Asia & New York / Between Asia & Toronto 110,000 Miles 120,000 Miles 160,000 Miles Europe  Between Asia & Europe 100,000 Miles 110,000 Miles         150,000 Miles (2) Peak Period requirements for ordering Round Trip Award Tickets                  Class Economy Evergreen Delux Elite Class Super Business Premium Laurel Class Asia Pacific  Between Taiwan &  Hong Kong / Macau /  Mainland China  75,000 Miles 80,000 Miles         100,000 Miles  Within Asia 75,000 Miles 80,000 Miles         100,000 Miles  Between Taiwan & Guam 75,000 Miles --- 100,000 Miles  Between Asia & Oceania 150,000 Miles ---         200,000 Miles America  Between Asia & America(Excludeds New York and Toronto) 150,000 Miles 165,000 Miles         200,000 Miles Between Asia & New York / Between Asia & Toronto 160,000 Miles 175,000 Miles 210,000 Miles Europe  Between Asia & Europe 150,000 Miles 165,000 Miles         200,000 Miles Requirements for ordering EVA Air / UNI Air International One Way Award Tickets  (1) Regular Period requirements for ordering One Way Award Tickets                  Class Economy Evergreen Delux Elite Class Super Business Premium Laurel Class Asia Pacific  Between Taiwan &  Hong Kong / Macau /  Mainland China  23,000 Miles 28,000 Miles         35,000 Miles  Within Asia 23,000 Miles 28,000 Miles        35,000 Miles  Between Taiwan & Guam 23,000 Miles --- 35,000 Miles  Between Asia & Oceania 65,000 Miles ---         100,000 Miles America  Between Asia & America(Excludeds New York and Toronto) 65,000 Miles 75,000 Miles         100,000 Miles Between Asia & New York / Between Asia & Toronto 70,000 Miles 80,000 Miles 110,000 Miles Europe  Between Asia & Europe 65,000 Miles 75,000 Miles         100,000 Miles (2) Peak Period requirements for ordering One Way Award Tickets                  Class Economy Evergreen Delux Elite Class Super Business Premium Laurel Class Asia Pacific  Between Taiwan &  Hong Kong / Macau /  Mainland China  50,000 Miles 56,000 Miles         70,000 Miles  Within Asia 50,000 Miles 56,000 Miles         70,000 Miles  Between Taiwan & Guam 50,000 Miles --- 70,000 Miles  Between Asia & Oceania 105,000 Miles ---         140,000 Miles America  Between Asia & America(Excludeds New York and Toronto) 105,000 Miles 115,000 Miles         140,000 Miles Between Asia & New York / Between Asia & Toronto 110,000 Miles 120,000 Miles 145,000 Miles Europe  Between Asia & Europe 105,000 Miles 115,000 Miles         140,000 Miles Peak Period Route 2012 2013 Between Taiwan & Hong Kong/Macau/ Mainland China　 JAN18-JAN28 JUN25-JUL10 SEP25-OCT12 FEB05-FEB15 JUN25-JUL10 SEP25-OCT12 Within Asia / Between Taiwan & Guam JAN01-JAN06 JAN18-JAN28 JUN21-AUG20 DEC15-DEC31 JAN01-JAN06 FEB05-FEB15 JUN21-AUG20 DEC15-DEC31 From Asia to America for roundtrip and one way  (*Note1) JAN01-JAN10 JAN18-JAN28 JUN21-AUG20 JAN01-JAN10 FEB05-FEB15 JUN21-AUG20 From America to Asia for roundtrip and one way(*Note2) JAN18-JAN28 JUN01-JUL15  DEC10-DEC26 FEB05-FEB15 JUN01-JUL15  DEC10-DEC26 Within Asia & Europe JAN01-JAN10 JAN18-JAN28 JUN25-JUL31 AUG20-SEP10 DEC11-DEC25 JAN01-JAN10 FEB05-FEB15 JUN25-JUL31 AUG20-SEP10 DEC11-DEC25 Within Asia & Oceania JAN04-JAN28 JUN19-AUG15 JAN04-JAN25 FEB05-FEB15 JUN19-AUG15  *Note1: Award Tickets with outbound flight from Asia to America will determine for the roundtrip ticket.  *Note2: Award Tickets with outbound flight from America to Asia will determine for the roundtrip ticket. Please note: Not applicable routes: Charter flight route. Some code-shared routes with partner airlines. Eg:Taipei-Nagoya and Taipei-Tokyo routes code-shared with All Nippon which are operated by All Nippon.  In addition to the turnaround point, 20,000 additional miles are required for one stopover. and two stopovers are allowed in a round trip award ticket. Intermediate stop or transit in Taiwan area is not permitted for travel wholly within Asia or travel to/from Guam, unless they are the turnaround point. (Example: From Singapore to Hong Kong via Taipei, from Hong Kong to Singapore via Taipei is not allowed.).  Round trip award tickets may be used to travel from a point of origin to the turnaround point and return to the point of origin only. This intermediate stopover point must be within a continuous route between point of origin and point of destination without backtracking. Use of a different surface sector is permitted at the origination point or turnaround point or at both origination and turnaround points. However, the outward point of departure and the inward point of arrival must be in the same area. The outward point of arrival and the inward point of departure must also be in the same area.  However, as an exception, a journey starting from Taiwan to a turnaround point is limited back to Taiwan only.  Surface sector is at passenger's own expenses. (Eg1.Area Definition: Asia (includes Guam), Oceanic, America, Europe. Eg2. Permitted Sample: Permitted: (A) Singapore/Taipei/Kuala Lumpur. (B) New York/(x)Taipei/Singapore-/(//)Kuala Lumpur/(x)Taipei/Seattle). Not permitted: Taipei/Los Angeles/(x)Taipei/Hong Kong For travel to or beyond Taipei, mileage deduction is based on standard long haul routes. When different aircraft types are used during the short-haul routes, the class of cabin service cannot be higher than that service on the long haul routes. Award tickets with different class service:  Mileage deduction will be redeemed according to the higher cost one. Award tickets may be issued to combine UNI Air international route with EVA Air. If any travel date is during the Peak Period, the award ticket needs to be issued by the "Peak Period Requirements for Ordering Award Tickets" standard. If there is a surface sector between Hong Kong/Macau/Mainland China and Asia (Eg. TPEHKG//BKKTPE), the requirements for ordering award tickets and peak period " Within Asia" is applied. It is not allowed to deduct additional miles to stopover for one way award ticket. Transit in Taiwan area is not permitted for travel wholly within Asia or travel to/from Guam (Example: From Singapore to Hong Kong via Taipei is not allowed.).  Requirements for ordering Uni Air Domestic Award Tickets Route Economy Business Taiwan Domestic Routes 25,000 Miles  50,000 Miles Please note：  Domestic award tickets are only available for a round-trip journey.   Blackout Date for Taiwan Domestic Routes： 2012   JAN18-JAN31   FEB24-FEB29  DEC28-JAN02, 2013 Requirements for ordering Asiana Airlines Award Tickets 　 Economy Class Business Class Zone A - Zone A 25,000 Miles  --- Zone A - Zone B 45,000 Miles 60,000 Miles Zone A - Zone C/D/E 120,000 Miles 160,000 Miles Zone A: Korea Zone B: Asia Zone C: Europe Zone D: America Zone E: Australia Please note: Asiana Airlines charter flights and code-shared flights operated by other airlines are not available for award ticket redemption. The award ticket holder is responsible for all taxes and surcharges. Award travels are subject to special limitations on seating availability and blackout dates on Asiana Airlines flights. Evergreen Club members failing to comply with Asiana Airlines rules of award travel may be denied for boarding. Evergreen Club members need to make reservation via EVA Air Reservation Office with their member name for the award travel. Award tickets can be issued after reservations have been confirmed for the entire journey. Members may proceed to EVA Air downtown ticketing office for award ticket issuing before ticket time limit. Airport counters do not issue award tickets. An award ticket is valid for one year from the issuance. The entire journey must be completed within the validity period. One award ticket can be issued for 2 segments only. Use of a different surface sector is permitted at both origination and turnaround points, but the open jaw must be within the same zone. Asiana Airlines award tickets cannot be used within Asiana Airlines Blackout Period. (Please refer to Asiana Airlines website for the updated Blackout Period.) 　 Blackout Period Route 2012 Korea Domestic  JAN01-JAN02  JAN20-JAN25  FEB29-MAR04 MAY04-MAY06 MAY25-MAY28 JUL20-AUG26 SEP28-OCT03  DEC21-DEC25  DEC28-DEC31 International (Note) Segment departing from the U.S.:                 MAY12-JUN30                 DEC08-DEC23 Segment departing from the area other than the U.S.:                  JAN01-JAN29                  JUL25-AUG26                  SEP28-OCT05                  DEC24-DEC31 **Note** For international flights, each segment needs to follow the rule depends on departure area. For example, when itinerary is ICN-LAX-ICN, 2012 blackout period will be as follows, ICN-LAX: 1/1~1/29,7/25~8/26,9/28~10/5,12/24~12/31 LAX-ICN: 5/12~6/30,12/8~12/23 The itinerary with flight dates below will not apply to the award program. ICN-LAX 01DEC2012 / LAX-ICN 08DEC2012 Requirements for ordering Air China Award Tickets 　 Economy Class Business Class Zone A - Zone A 45,000 Miles  60,000 Miles Zone A - Zone B 45,000 Miles 60,000 Miles Zone A - Zone C/D/E 120,000 Miles 160,000 Miles Zone A: Mainland China, Hong Kong, Macao routes Zone B: Asia, Taiwan routes Zone C: Europe routes Zone D: America routes Zone E: Australia routes Please note: Evergreen Club members may apply to the redemption of Award Tickets with business or economy class on all scheduled flights operated by Air China.  All Air China charter flights and code-shared routes operated by another airline are not available for award ticket redemption.  The award ticket holder is responsible for all taxes and surcharges. Award travels are subject to special limitations on seating availability and blackout dates on Air China flights. Evergreen Club members failing to comply with Air China rules of award travel may be denied for boarding. Evergreen Club members need to make reservation via EVA Air Reservation Office with their member name for the award travel. Award tickets can be issued after reservations have been confirmed for the entire journey. Members may proceed to EVA Air downtown ticketing office for award ticket issuing before ticket time limit. Airport counters do not issue award tickets. One award ticket can be issued for 2 segments only. Use of a different surface sector is permitted at both origination and turnaround points, but the open jaw must be within the same zone.  (Zone A and Zone B could be the same zone.) An award ticket is valid for one year from the issuance. The entire journey must be completed within the validity period. Air China award tickets cannot be used within Blackout Period. (Please refer to Air China's website for the updated Blackout Period.)  　 Blackout Period International regional routes Zone 2012 　 Hong Kong and Taiwan 　 Mainland China - Hong Kong and Taiwan JAN18-JAN25 APR08-APR09 SEP28-OCT03 Hong Kong and Taiwan - Mainland China JAN27-JAN29 APR04-APR07 OCT05-OCT10 Europe China - Europe JAN06-JAN10 APR09-APR15 SEP24-SEP30 Europe - China MAR26-APR06 JUN25-JUL15 OCT05-OCT10 DEC16-DEC23 America China - America JAN01-JAN10 AUG11-SEP03 SEP24-SEP30 America - China JUN11-JUN30 OCT05-OCT10 DEC10-DEC23 Japan China - Japan JAN01-JAN03 JAN18-JAN25 MAY04-MAY06 SEP28-OCT03 Japan - China JAN27-JAN29 APR28-MAY02 OCT05-OCT10 DEC25-DEC31 Asia China - Other Part of Asia JAN18-JAN25 SEP28-OCT03 Other Part of Asia - China JAN27-JAN29 OCT05-OCT10 Korea China - Korea JAN18-JAN25 SEP28-OCT03 Korea - China JAN20-JAN23 JAN27-JAN29 SEP28-OCT01 OCT05-OCT10 Australia China - Australia JAN14-JAN31 JUL09-JUL23 SEP24-OCT01 Australia - China JAN28-JAN30 JUN20-JUL04 OCT06-OCT08 DEC10-DEC31 Domestic Routes                                                             Within Mainland China    2012       JAN13-JAN23 JAN28-FEB05  SEP29-OCT01 OCT07-OCT09 Note: Each segment needs to follow the rule depends on departure area.